Privacy Policy

Last Updated: September 2026

We run a worldwide online coaching service. Because we handle your name and email address, we protect your data in line with global rules, including the UK GDPR.

 

1. Who We Are

This website is operated by an independent sole trader" to: "This website and coaching practice, Still Point, is operated by Sam Eggleton, a sole trader based in the UK.

 

2. The Data We Collect & Why

We only collect data you explicitly give us. We do NOT use tracking analytics or advertising cookies.

  • Contact Form: We collect your name and email to answer your questions.

  • Calendly: We collect your name and email to book and run your coaching sessions.

Coaching intake and consent: If you become a client, our intake and coaching agreement forms, hosted on Google Forms, collect more detailed information, including your ADHD diagnosis status, medication, current circumstances, and emergency contact details. Some of this is special category data under UK GDPR, meaning it needs your explicit, informed consent, which you give directly when completing and signing these forms

Session delivery: Sessions are held over Zoom. With your separate, specific consent, sessions may occasionally be recorded for my own professional development and ICF accreditation, as set out in your coaching agreement.

Our legal basis for the general contact and booking data is to perform our coaching contract with you, or to take steps toward entering one. For the more sensitive intake and consent data, our legal basis is your explicit consent, given directly through those forms.

 

3. Who We Share It With

We never sell your data. We only use trusted third-party tools to run our business:

  • Calendly (for call scheduling)

  • Google / Gmail (for email communication)

  • Google Forms, for intake and consent

  • Zoom, for delivering sessions, and securely storing any recordings you've specifically consented to

These platforms securely process your data and may host it on secure servers outside the UK.

 

4. How Long We Keep Your Data

Different types of data are kept for different periods, matching your coaching agreement:

  • Session notes are deleted within 12 months.

  • Any session recordings are deleted within 30 days of use.

  • Booking and administrative records, including emails and payment information, are kept for 7 years, to meet UK tax, legal, and coaching insurance requirements.

  • If you make an enquiry but don't become a client, your details are deleted within 6 months.

 

5. Your Rights

You can email us at any time via our business email to ask for a copy of your data or to ask us to delete it entirely.

You also have the right to complain directly to the UK's data protection regulator, the Information Commissioner's Office (ICO), at ico.org.uk, if you're ever unhappy with how your data has been handled.